Paratransit, Vanpool and Dial-a-Ride Ridership

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This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Chicago ADA Service	288,528	198,189	174,074	156,261	119,175	244,113	246,792	254,496	245,049	256,052	255,461
Chicago Certification / CDOA	1,722	1,736	-	-	-	2,114	2,251	2,526	1,904	2,428	2,845
Suburban ADA Service	86,600	53,612	55,052	50,220	33,522	77,385	77,961	83,611	80,532	76,826	72,113
Suburban Certification Riders	247	431	-	-	-	838	816	994	1,111	833	938
Taxi Access Program	85,000	76,559	76,858	81,337	50,535	26,629	14,812	10,655	4,925	3,111	2,510

Vanpool Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Advantage	25,332	20,404	19,350	14,321	5,665	58,268	61,351	66,688	64,823	67,885	63,600
Employer and Non-Profit Service	4,418	3,305	3,419	2,519	1,059	4,748	4,546	6,059	7,389	7,036	2,958
Locally Based	7,128	6,441	-	-	-	-	-	-	-	-	-
Municipal Shuttle	6,971	5,818	11,566	9,712	6,696	18,002	16,010	19,680	18,443	18,272	16,955
VIP	16,200	17,094	15,162	13,474	12,800	39,840	45,108	59,190	57,372	64,200	72,674

Number of Vanpools

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Vanpool Total	402	390	367	390	479	635	651	663	701	759	795

Dial-A-Ride Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Dial-A-Ride	36,931	42,351	36,512	39,421	27,929	60,705	65,791	70,294	71,431	73,248	75,270