Paratransit, Vanpool and Dial-a-Ride Ridership

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Ridership Data

Paratransit Ridership

Service	2025	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Chicago ADA Service	212,636	219,784	192,411	169,569	150,801	59,192	264,623	261,119	258,657	271,413	279,185	276,419
Chicago Certification / CDOA	2,258	2,078	1,460	-	-	-	2,739	2,588	2,182	2,436	2,916	3,278
Suburban ADA Service	61,722	53,642	50,255	55,929	45,092	14,946	85,904	86,336	81,630	83,973	81,445	77,735
Suburban Certification Riders	323	264	435	-	-	-	964	1,098	1,314	774	1,039	933
Taxi Access Program	85,000	84,812	81,792	75,147	64,102	15,045	17,050	13,934	7,473	2,669	2,852	2,681

Vanpool Ridership

Service	2025	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Advantage	26,013	26,459	21,353	16,630	9,018	633	69,622	67,519	62,010	72,898	77,159	78,967
Employer and Non-Profit Service	4,038	3,603	2,831	2,281	1,019	64	4,700	5,834	7,128	8,029	9,212	8,057
Locally Based	6,738	7,952	6,567	-	-	-	-	-	-	-	-	-
Municipal Shuttle	6,704	6,235	5,547	11,360	9,118	3,658	19,195	18,474	17,928	20,657	20,402	24,267
VIP	17,732	18,040	15,440	14,532	10,500	15,268	46,816	57,708	53,552	63,966	78,102	86,546

Number of Vanpools

Service	2025	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Vanpool Total	400	399	379	369	406	207	639	658	687	744	791	790

Dial-A-Ride Ridership

Service	2025	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Dial-A-Ride	44,608	41,184	42,192	42,717	40,306	17,779	67,769	69,344	68,347	77,871	82,155	87,908

This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.