Paratransit, Vanpool and Dial-a-Ride Ridership

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This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Chicago ADA Service	268,231	191,395	173,213	156,753	120,213	254,572	256,783	253,240	254,706	271,747	268,312	260,915
Chicago Certification / CDOA	2,232	1,555	758	-	-	2,498	2,571	2,347	1,961	2,433	3,752	1,759
Suburban ADA Service	56,519	47,963	52,749	48,836	31,822	80,619	78,818	77,214	76,218	78,979	75,153	68,171
Suburban Certification Riders	298	377	130	-	-	1,012	997	870	682	1,027	1,121	536
Taxi Access Program	85,000	69,015	69,156	61,269	32,498	22,379	13,893	8,957	3,236	2,414	2,506	3,370

Vanpool Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Advantage	25,005	20,716	14,877	14,917	2,716	70,609	69,059	60,020	63,472	77,087	77,143	77,116
Employer and Non-Profit Service	372	561	590	1,008	274	1,819	4,516	5,240	5,557	4,386	4,700	5,444
Locally Based	6,069	5,681	-	-	-	-	-	-	-	-	-	-
Municipal Shuttle	5,681	4,648	10,559	8,733	5,557	15,305	14,931	14,941	14,568	14,845	17,174	15,676
VIP	18,348	15,800	14,400	12,888	15,224	45,716	56,448	50,552	58,110	73,952	83,476	88,016

Number of Vanpools

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Vanpool Total	401	380	367	385	150	636	649	675	718	772	785	782

Dial-A-Ride Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Dial-A-Ride	42,005	38,966	37,273	50,882	29,767	62,682	65,889	62,038	67,534	79,198	80,965	82,778